BVA9502254 DOCKET NO. 93-06 286 ) DATE ) ) On appeal from the decision of the Department of Veterans Affairs Regional Office and Insurance Center in St. Paul, Minnesota THE ISSUE Whether the veteran's National Service Life Insurance (NSLI) policy, FJ [redacted] may be reinstated. REPRESENTATION Appellant represented by: The American Legion ATTORNEY FOR THE BOARD Raymond F. Ferner, Counsel INTRODUCTION This matter comes before the Board of Veterans' Appeals (BVA or Board) on appeal from an August 1992 letter to the appellant from the Department of Veterans Affairs (VA) Regional Office and Insurance Center in St. Paul, Minnesota (RO), which denied the benefit sought on appeal. The appellant appealed that decision to the BVA, and the case was received at the Board in March 1993. The veteran, who had active service from June 1941 to February 1946 and from July 1947 to March 1948, died in July 1992. REMAND The RO has denied the appellant's claim for the proceeds of the veteran's NSLI insurance policy on the basis that the policy lapsed in January 1973 and was not in force on the date of the veteran's death in July 1992. The RO indicated that notice of the lapse in the insurance was sent to the veteran in August 1973. However, the appellant has contended that notice of the lapse of the insurance was not received by the veteran. A review of the August 1973 notice discloses that it was mailed to the veteran at [redacted], but this address does not appear at any other place in the veteran's insurance or claims files. A VA Form 572 (Request for Change of Address) contained in the claims file submitted by the veteran in September 1973, not quite two months after the August 1973 notice, indicates that the veteran's old address was [redacted], and that his new address was [redacted]. The veteran's insurance file contains a post card (VA FL 20) from the RO to the San Jose postmaster requesting a current address for the veteran in September 1973 which contains the same addresses as were provided by the veteran on the VA Form 572. It is not clear to the Board where the address on the August 1973 notice was obtained, but the record does not reflect that the correspondence was returned to the RO as undeliverable. It is also unclear what bearing or significance, if any, there would be for the appellant's claim if the address on the August 1973 notice was incorrect. The Board believes that further information from the RO concerning the address in the August 1973 notice would be helpful. See United States v. Chemical Foundation, 272 U.S. 1, 14-15 (1926) ("The presumption of regularity supports the official acts of public officers and, in the absence of clear evidence to the contrary, courts presume that they have properly discharged their official duties."). See also Ashley v. Derwinski, 2 Vet.App. 62, 64 (1992), mot. for recons. granted, 2 Vet.App. 307 (1992). Therefore, in order to give the appellant every consideration with respect to the present appeal, it is the Board's opinion that further development of the case is desirable. Accordingly, this case is REMANDED for the following action: The RO is requested to provide any available records which would demonstrate that the address on the August 1973 notice to the veteran of the lapse of his insurance policy was correct. If such records are unavailable, the RO is requested to describe the procedures utilized in maintaining the current address of an insured veteran and the procedures utilized in generating and mailing a VA Form 29-389C-1. Lastly, if the RO is unable to verify that the address on the August 11973 notice to the veteran was a correct address, the RO is requested to discuss what effect, if any, the lack of notice of the lapse of the insurance policy would have on the appellant's claim. When the development requested has been completed, the case should again be reviewed by the RO on the basis of the additional evidence. If the benefit sought is not granted, the appellant and her representative should be furnished a supplemental statement of the case, and be afforded a reasonable opportunity to respond before the record is returned to the Board for further review. The purpose of this REMAND is to obtain additional development, and the Board does not intimate any opinion as to the merits of the case, either favorable or unfavorable. at this time. The appellant is free, of course, to submit any additional evidence she desires to have considered in connection with her current appeal. No action is required of the appellant unless she is notified. CHARLES E. HOGEBOOM Member, Board of Veterans' Appeals The Board of Veterans' Appeals Administrative Procedures Improvement Act, Pub. L. No. 103-271, § 6, 108 Stat. 740, ___ (1994), permits a proceeding instituted before the Board to be assigned to an individual member of the Board for a determination. This proceeding has been assigned to an individual member of the Board. Under 38 U.S.C.A. § 7252 (West 1991), only a decision of the Board of Veterans' Appeals is appealable to the United States Court of Veterans Appeals. This remand is in the nature of a preliminary order and does not constitute a decision of the Board on the merits of your appeal. 38 C.F.R. § 20.1100(b) (1993).