BVA9502349 DOCKET NO. 93-11 256 ) DATE ) ) On appeal from the decision of the Department of Veterans Affairs Regional Office in Houston, Texas THE ISSUE Entitlement to an increased rating for flat feet, currently evaluated as 10 percent disabling. REPRESENTATION Appellant represented by: Veterans of Foreign Wars of the United States ATTORNEY FOR THE BOARD Jeffrey A. Pisaro, Counsel REMAND The veteran had active service from August 1951 to May 1953. This appeal arises from a December 1991 rating decision of the Houston, Texas, Regional Office (RO). The Department of Veterans Affairs (VA) has a duty to assist the veteran in the development of facts pertaining to his claim. 38 U.S.C.A. § 5107(a) (West 1991); 38 C.F.R. § 3.103(a) (1993). The Court has held that the duty to assist includes obtaining available records which are relevant to the claimant's appeal. The duty to assist is neither optional nor discretionary. Littke v. Derwinski, 1 Vet.App. 90 (1990). The veteran is receiving ongoing treatment at the Houston VA medical center for the disability at issue; complete medical treatment records should be obtained from that facility. The duty to assist also includes, when appropriate, the duty to conduct a thorough and contemporaneous examination of the veteran that takes into account the records of prior medical treatment. Green v. Derwinski, 1 Vet.App. 121 (1991). This is to ensure that the evaluation of a disability is a fully informed one. VA outpatient records from recent years show treatment for the disability at issue; however, the veteran has not been afforded a VA rating examination in more than 30 years. Under the circumstances of this case, the Board finds that further assistance is required. Accordingly, the case is REMANDED to the RO for the following actions: 1. The RO should contact the veteran and obtain the names and addresses of all health care providers where he has received treatment for his feet in recent years. Thereafter, the RO should obtain legible copies of all records which have not already been obtained to include those from the Houston VA Medical Center from June 1992 to the present. Once obtained, all records must be associated with the claims folder. 2. Following completion of above development, the veteran should be afforded a VA orthopedic examination to determine the nature and extent of all disability of the feet. All indicated tests, to include x-rays, should be accomplished. It is imperative that the physician reviews the entire claims folder prior to the examination. All disability should be evaluated in relation to its history, with emphasis upon the limitation of activity, to include time lost from employment, imposed by the disabling condition in light of the whole recorded history. The examiner should state whether there is objective evidence of marked deformity, accentuated pain on manipulation and use of the feet, indications of swelling on use, extreme tenderness of the plantar surfaces, or characteristic callosities. 3. When the above developments have been completed, the case should be reviewed by the RO. If the decision remains adverse to the veteran in any way, he and his representative should be furnished with a supplemental statement of the case. They should then be afforded the applicable time to respond. Thereafter, subject to current appellate procedures, the case should be returned to the Board for further appellate consideration, if appropriate. The veteran need take no action until he is further informed. The purpose of this REMAND is to obtain additional information and to ensure due process of law. No inference should be drawn regarding the final disposition of the claim as a result of this action. CHARLES E. HOGEBOOM Member, Board of Veterans' Appeals The Board of Veterans' Appeals Administrative Procedures Improvement Act, Pub. L. No. 103-271, § 6, 108 Stat. 740, ___ (1994), permits a proceeding instituted before the Board to be assigned to an individual member of the Board for a determination. This proceeding has been assigned to an individual member of the Board. Under 38 U.S.C.A. § 7252 (West 1991), only a decision of the Board of Veterans' Appeals is appealable to the United States Court of Veterans Appeals. This action has been taken in accordance with the Veterans' Benefits Improvements Act of 1994, Pub. L. No. 103-446, § 303, 108 Stat. 4645, ___ (1994), and is in the nature of a preliminary order and does not constitute a decision of the Board on the merits of your appeal. 38 C.F.R. § 20.1100(b) (1993).